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Why Turning Off Your Phone Isn’t Enough to Avoid Roaming Charges

Beware When Traveling Internationally: Your Phone Can Still Incur Roaming Charges Even When Turned Off

airplane mode

Did you know your cell phone can still incur roaming charges while traveling internationally, even if it’s turned off? I learned about this earlier this week. This month, my cellular phone bill was $48 higher than usual. It turns out my mother-in-law’s line was charged for 16 minutes of roaming, even though she wasn’t using her phone abroad. Before her trip, I tried to add an international day pass to her line, but the carrier didn’t offer it where she was going. Instead, she used her old cell phone and a local phone plan while overseas.

Curious about the charges, I called our carrier. A helpful representative explained that even with the cell phone turned off, it can still rack up roaming fees unless it’s in airplane mode. Thankfully, she reversed the $48 charge.

Afterward, my wife called her mom to confirm. Turns out, her phone was off but left on a charger without airplane mode activated. We were fortunate the charges were not worse and now know to warn anyone traveling to make sure their phone is on airplane mode, and not simply turned off.

The Hidden Danger of Roaming Charges

Roaming charges are fees that your carrier imposes when your phone connects to a foreign network. These charges can add up quickly, especially if your phone is sending or receiving data, making calls, or even just connecting to the network. Most people assume that turning off their phones completely prevents this, but that’s not always the case.

How Can Roaming Charges Occur When Your Phone Is Turned Off?

It seems counterintuitive, but your phone can still incur roaming charges even when it’s turned off. Here’s how:

  1. Background Processes: When your phone is turned off, certain processes, such as automatic updates or notifications, may still be running. If your phone briefly powers on or connects to a network during a reboot or scheduled update, it can inadvertently connect to a foreign network, leading to roaming charges.
  2. Delayed Network Connection: In some cases, your phone might have already connected to a foreign network before you turned it off. If that connection remains active or the network registers your phone before it powers down completely, you could still be billed for the connection.
  3. Accidental Power-On: It’s easy to accidentally power on your phone without realizing it, especially if it’s stored in a bag or pocket. A simple press of a button could cause your phone to wake up and reconnect to a network, resulting in roaming fees.

Why Airplane Mode Is Your Best Friend

To prevent any chance of incurring roaming charges, the best practice is to enable airplane mode before turning off your phone. Here’s why:

  1. Completely Disconnects from Networks: Airplane mode cuts off all wireless signals, including cellular, Wi-Fi, and Bluetooth. This means your phone won’t connect to any networks, foreign or domestic, even if it powers on accidentally or during an update.
  2. Peace of Mind: Once airplane mode is enabled, you can turn off your phone without worrying about any sneaky connections. You’ll know that your phone is fully disconnected from any networks, preventing any unexpected charges.
  3. Battery Saving: Keeping your phone in airplane mode not only saves you from roaming charges but also helps preserve battery life, which is especially useful when you’re traveling and may not have access to a charger.

How to Enable Airplane Mode

It’s easy to activate airplane mode on your phone:

  • iPhone: Swipe down from the upper right corner of your screen (or up from the bottom on older models) to access the Control Center, then tap the airplane icon.
  • Android: Swipe down from the top of the screen to access the Quick Settings menu, then tap the airplane icon.

Make sure to enable airplane mode before you turn off your phone to ensure that all network connections are disabled.

Additional Tips to Avoid Roaming Charges

  1. Download Maps and Other Important Data: Before you leave, download maps, travel guides, and other essential information to your phone. This way, you can access them offline without needing to connect to the internet.
  2. Use Wi-Fi Instead: When you need to go online, connect to a secure Wi-Fi network instead of using cellular data. Many hotels, cafes, and public spaces offer free Wi-Fi for travelers.
  3. Consider an International Plan: If you need to use your phone while abroad, check with your carrier for international plans that offer data, text, and calling at a fixed rate.

Conclusion

Traveling abroad should be a time of exploration and enjoyment, not a time to worry about surprise phone bills. By simply turning on airplane mode before turning off your phone, you can protect yourself from unexpected roaming charges and ensure that your trip remains stress-free. Safe travels!

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